Returns & Exchanges
We want you to love your With Jéan pieces, but if something isn't quite right, we accept returns for a refund or store credit within 21 days of delivery. All items must be in their original condition, unworn and unwashed, with all tags and hygiene seals intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all original tags and garment bags are included to avoid processing delays.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Quality Check & Refund
Once our warehouse receives and inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing